BOSTON —

Boston City Councilors faced a packed hotel meeting room Thursday evening as frustration built over the open drug use and crime that have riddled the notorious Mass and Cass intersection.

A crowd gathered outside the Hampton Inn hotel, chanting, "Come outside," as councilors heard from fed-up residents inside.

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"I want folks to understand we are not solving the issue tonight right, but I want to hear from you all and understand what is currently happening," Boston City Councilor John Fitzgerald said.

Fitzgerald held the off-site council meeting to push forward a resolution to declare a public health emergency and humanitarian crisis at the intersection. Drug use has spilled into nearby neighborhoods, including

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