HARTFORD, Conn. (WFSB) - Le Creuset is apologizing to customers who attended their Factory to Table sale in Hartford.

The event was held at the Connecticut Convention Center from Sept. 4 - Sept. 7, 2025.

Tickets went on sale on August 4, 2025, and quickly sold out.

Le Creuset hosts Factory to Table sales in cities nationwide. They offer customers a chance at exclusive discounts, limited-edition colors, and rare shapes and styles.

On Monday, Le Creuset posted an apology to their Instagram story after the cookware offered at the event didn’t live up to peoples expectations.

“We want to take a moment to address our recent Factory to Table Hartford event. First and foremost, we owe you an apology,” Le Creuset said. “We are a brand rooted in 100 years of hospitality, and we fell short when

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