Nearly all leaders in the healthcare industry have a shared understanding that while AI will never replace workers’ lived clinical judgment, the technology can provide them with much-needed respite from administrative burden by handling non-value-added tasks, noted one health system executive.

Terry McDonnell, chief nurse executive at Duke University Health System , pointed out that by handling routine tasks, AI can free up clinicians to devote more time and attention to patient care.

“I’ve always said that I can teach a nurse a skill, but I can’t teach what sick sounds like on the phone. That’s lived experience, that’s learned experience, and that’s what the clinician brings. And I think those are the things that we need to focus on and make sure that people have the time and the band

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