Optus chief executive Stephen Rue has shockingly revealed three people tragically died after a planned upgrade went drastically wrong and resulted in a major outage which impacted at least 600 triple zero calls.

Optus CEO Stephen Rue fronted the media on Friday night and announced that the nation’s second largest telecommunications company had experienced a major outage on Thursday which impacted South Australia, Western Australia and the Northern Territory.

Mr Rue said the disruption occurred during a planned upgrade and that 600 triple zero calls did not register resulting in the death of three people after the company conducted three welfare checks.

He stated the three people that died were from three different households, two of which in South Australia and one in Western Australia.

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