It’s been eight years and tens of millions of dollars since New Mexico started a project to modernize its comprehensive child welfare information system, a central place where caseworkers can upload data and track their cases.

The project, launched in 2017 to comply with new federal rules at the time calling on states to revamp their information systems, has been touted as a way to streamline case management and lighten the loads of caseworkers by replacing an outdated and ineffectual system currently in use — known as the Family Automated Client Tracking System, or FACTS.

But the state Children, Youth and Families Department’s project, “New Mexico Impact,” for years has been plagued with setbacks and scandal. Renewed concerns about the project have cropped up in recent months as news ha

See Full Page