AUGUSTA, Ga. (WRDW/WAGT) - Almost a year ago, Hurricane Helene didn’t just rip through neighborhoods — it tore open the emergency phone lines of Augusta’s 911 center.

On Sept. 27, calls for help flooded in.

“There is a young lady that is stuck under a tree.”

Trees on homes. People trapped. Power lines down.

“My wife checked and said she couldn’t feel a pulse.”

Dark times — lighting up the phone lines.

Dispatch: “I need to know how many people are stuck under the tree, sir.”

Those were just a few of the calls received in a matter of hours.

“The tree is on top of the people … the people are still alive … but they might not be for too much longer if we don’t get help.”

Now, a year later, as you hear them for the first time.

News 12 to mark Helene anniversary with special

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