OLATHE, Kan. -- Rob King needed to go to the Johnson County Motor Vehicle for his new car.

"It's a nightmare," he said. "I kept calling and calling."

He said it took him two weeks to figure out how to get an appointment.

"Everybody is in there mad, and you've got to wait."

That's until one of his friends told him the cheat code. People must join the online queue right when it opens at six in the morning.

Tom Franzen is the county treasurer who oversees the Johnson County's motor vehicle operations. Franzen said the queue only stays open for about an hour. The current wait time for someone who gets a spot in the queue is about three hours, a metric Franzen said is not ideal. He'd like to get it down to an hour.

"Three hours is not what we would like, but that's the reality of the worl

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