OTTAWA — TikTok broke privacy laws by not doing enough to keep children off its platform and collecting sensitive information about users aged 12 and under to serve them with potentially harmful tailored ads and videos, according to a new report.

“TikTok must do more to keep underage children off its platform,” federal Privacy Commissioner Philippe Dufresne said Tuesday.

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In 2023, Dufresne and his provincial counterparts in B.C., Alberta and Quebec launched an investigation into TikTok’s privacy practices, with a particular focus on underage users. The wildly popular video app’s terms of service do not allow users under 13 years old (14 in Quebec).

The privacy commissioners published the fruits of their probe on Tuesday, finding that the tools TikTok had implemented

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