The District Consumer Disputes Redressal Commission of Chandigarh has directed a matrimonial firm to refund Rs 11,000 for failing to send “sufficient” numbers of suitable ‘tall, beautiful, working girl’ profiles to the complainant.

The Commission also ordered for a nine per cent interest with effect from the date of institution of the consumer complaint till the date of actual realization.

The complainant said, on July 8, 2023, he had given a matrimonial advertisement. The next day he received a phone call from the Var-Vadhu Matrimonial Service — claiming to be a very popular matrimonial agency. It further claimed that it would send thousands of profiles suiting the complainant’s requirement.

On the firm’s direction, the complainant shared his bio-data to the firm on WhatsApp. Following

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