Menomonee Falls homeowner shares costly lesson about hiring flood repair contractors

A Menomonee Falls homeowner is warning others about the importance of thoroughly vetting contractors after flood damage restoration work at his home went wrong, causing additional costly repairs.

Jason Call hired ServiceMaster Recovery by Restoration Holdings – Wausau to dry out his basement after August floodwaters soaked his family's home. He says what started as an emergency flood cleanup turned into a much larger headache when the restoration work caused new damage.

"A flooding event is catastrophic in its own right — that sends your world upside down a little bit while you try to piece things back together," Call said. "I don't want other homeowners to experience what we experienced here."

Menomonee Falls homeowner shares costly lesson about hiring flood repair contractors

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