Chief executive Shirine Khoury-Haq said she was “devastated” by the impact of the incident on workers and members
The Co-operative Group has revealed an £80m hit to half-year profit after a damaging cyber attack earlier this year.
The retail and funerals specialist said that it had slumped to a loss in the first half of 2025 after being targeted by a “malicious” cyber attack.
Shoppers were faced with empty shelves and issues with payments during the fallout from the cyber incident in April, as a raft of retailers were hit.
The company shut off parts of its IT systems after the attack, in which hackers accessed and extracted members’ personal data.
Sales in the first half fell by 2.1 per cent due to the attack, the Co-op said. However, the company assured markets that sales rose 1.