A massive 42-inch water main break in Novi has left thousands of residents across four communities without water service as crews work through the night to repair the critical infrastructure.

The break has forced residents like John Mehl to line up at ITC Community Sports Park with pots, coolers and whatever containers they can find to collect clean water.

"There's absolutely no flow where I'm at," Mehl said. "Biggest issue is flushing the toilets. I got plenty of drinking water but nothing to flush the toilets with."

The water emergency has disrupted daily routines across the affected communities.

"Fortunately, I had the day off today. I had to cancel a lot of stuff," Novi resident Tony Ishibashi said.

Marc Jappaya says the timing couldn't have been worse for his young daughters. He'

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