The Transportation Security Administration (TSA) is no stranger to travel news in recent years. American travelers have on many occasions felt a mix of frustration, inconvenience, and criticism over the agency's policies. TSA's screenings, in particular, can feel like a gamble at times, and agents have also contradicted their own rules by rejecting valid ID (and even more than once when it comes to legal tribal IDs , in fact). More recently, some TSA employees broke security protocols by allowing a passenger to leave freely after confiscating a gaming console .

Granted, the TSA does often make the headlines for controversial reasons; however, the agents do have a lot on their plates to manage. In reality, their duties go far beyond lines and scanners. Founded in 2001 following the 9

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