Lyft CEO David Risher says driving for the company is 'little bit like being a therapist and a bartender'

On this episode of Fortune ’s Leadership Next podcast, cohosts Diane Brady, executive editorial director of the Fortune CEO Initiative and Fortune Live Media, and editorial director Kristin Stoller talk with David Risher, CEO of Lyft . They reflect on Risher’s career moves from Microsoft to Amazon to Lyft, the rideshare company’s competitive edge, and the onset of self-driving cars.

Listen to the episode or read the transcript below.

Transcript:

David Risher: I want to be the company that redefines what customer obsession looks like. I want to serve…

Diane Brady: …Well, doesn’t everybody say that, no?

Risher: A lot of people say it, very few people do it. Very few people do it. And what I mean by that is they get confused. They start to focus on their investors, or they s