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South Australia’s ambulance service was signed up to a new system that is supposed to send notifications when Optus has a triple-zero outage. However, Guardian Australia can reveal SA Ambulance service did not receive a notification during last month’s outage, which has been linked to the deaths of two people in the state and another in Western Australia.

“SAAS is signed up for notifications and did not receive any such notifications from Optus during the outage last week,” a spokesperson said.

Optus refused to comment last week, saying that while an independent review led by Dr Kerry Schott is under way “we will respect this process and will not provide a running commentary”. The spokesperson said the Optus board has committed to releasing Schot

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