Key points
Where secondhand luxury is sold changes how consumers think and feel about the brand.
Official resale settings boost identity and status, while unofficial ones reduce brand meaning.
Construal level theory explains why store context shifts buyers’ focus from “why” to “how.”
Managers can protect brand equity by designing resale spaces that elevate abstract thinking.
Resale settings shape perception: the same product feels different in a crowded market than in a curated boutique. Source: Image by Markus Winkler from Pixabay
Walk into a flagship boutique and you feel it immediately. The space is polished, the lighting soft, the staff attentive. Even before you see the product, the store has already told you a story: this is about identity , status, and meaning. Now picture