CHENNAI: Wintrack Inc. founder Prawin Ganeshan on Sunday said he entered a Finance Ministry inquiry into his allegations against Chennai Customs “with no expectations” but left convinced that the government was genuinely committed to addressing systemic issues faced by entrepreneurs.

“I attended the inquiry with a blank mind, thinking it would be a one-sided process. After the first session, I realised that the government and the Ministry of Finance are serious about resolving entrepreneurs’ challenges and finding lasting solutions,” Ganeshan wrote on X.

He said the proceedings had given him renewed optimism, noting that concerns from multiple businesses were heard, not just those of Wintrack Inc. “Not only our grievances, but issues raised by others were also listened to. The future lo

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