Key points

Delivery of bad news is a skill that can be developed and refined.

When delivering bad news, assess the recipient's ability to process the information and adjust accordingly.

In delivering bad news, trust and connection can be built through honesty and clarity.

In delivering bad news, don't just give facts. Seek to educate about the related circumstances.

I’m a world expert on breaking bad news. Not because I’m some sort of empath or have any special degrees in psychology or grief management . But after several decades as an active neurosurgeon in major medical centers/ trauma centers, I’ve had to break god-awful news to enumerable people—individuals whose loved ones have been killed, or are in coma, or are paralyzed from the neck down, or cannot move one side of

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