Key Takeaways

Innovation thrives when leaders create psychological safety. When people feel safe, they help one another and collaborate on real fixes.

Having a talented team alone isn’t enough. True innovation depends on empathy, openness and collaboration.

A culture that encourages “bad” ideas is one where real solutions emerge. Give people the freedom to think their crazy thoughts out loud.

If you want your team to come up with brilliant ideas, you can’t just tell them to “be creative.” You have to create a culture where people feel safe, happy and heard, because that’s when the ideas start flowing. A growing body of research shows that psychological safety is the secret ingredient behind innovation.

Employees who feel psychologically safe at work are significantly more likely t

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