New Lyft feature showing how often riders tip enrages customers

Lyft customers are furious over a new test feature that tells drivers how often passengers tip before deciding whether to accept ride requests.

Drivers typically decide whether to accept a passenger based on how much the trip pays, the time and distance to the drop-off point, and the rider’s star rating.

But now a small banner toward the bottom of the screen shares the percentage of rides for which a passenger provided a tip, along with details about how often they’re ready and waiting for drivers at their pick-up point, according to screenshots shared by Lyft drivers on social media. 3

The revelation drew howls on social media, with some customers questioning the practice of tipping in the first place.

“Why should I or anyone else tip? Isn’t the job driving someone from point