A San Juan woman said she’s visited city hall multiple times in the last few weeks to ask for repairs on the street she lives on.

“I feel powerless,” Dora Treviño Martinez said. “I already reported it to the city of San Juan. I already told them, and they haven't done anything."

Martinez says she has lived on Douglas Street for over 20 years. She acknowledges the work the city has done to repair the road, but says it's not enough.

“They really come and just patch up the street,” Martinez said.

Channel 5 News spoke with San Juan General Manager Ruben Guajardo, who said they have begun looking into more permanent repairs.

“We have had staff as soon as this morning kinda go out there and address the issues,” Guajardo said on Wednesday. “We are coordinating to get a price for the repairs,

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