Senate Finance Committee probes Medicaid contractors over faulty systems

Dive Brief:

Four of the largest Medicaid contractors that build IT systems for the massive safety-net insurance program are under fire from members of the Senate Finance Committee for error-prone technology.

Ranking Member Ron Wyden, D-Ore., along with Finance Committee members Elizabeth Warren, D-Mass., Raphael Warnock, D-Ga, and Bernie Sanders, I-Vt., sent letters on Friday to Deloitte, Gainwell Technologies, Conduent and General Dynamics Information Technology, asking the contractors about how they build and oversee Medicaid systems after receiving reports of crashes and glitches impacting member enrollment and eligibility processes.

The letter says the stakes of system breakdowns are significantly higher as states prepare for implementation of work requirements in Medicaid a