KNOXVILLE, Tenn. — When someone is struggling with mental health, it can feel like there's no one to turn to. That is why therapists want people to know about the Contact Care Line.

"The contact care line is a 24/7 hotline that's associated with the 988 number , and it's been serving Knoxville for a number of years now," said licensed therapist Julius Jefferies.

The Contact Care Line is connected with the 988 suicide prevention hotline, providing mental health services even if those using it aren't in crisis.

"Us therapists utilize 988 and the Contact Care Line, likewise, they will refer to us if they say, 'Hey, this person needs some services' and things like that," said Jefferies.

The hotline acts as a way for people to get help whether they don't have a therapist or they're in bet

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