TYLER, Texas — The Tyler Transit app is temporarily unavailable due to a nationwide service outage , according to the City of Tyler.
While the app's functions remain offline, a spokesperson for the City of Tyler said all MicroTransit services are continuing to operate as normal. Anyone seeking MicroTransit Service is encouraged to call (903) 533-8057 to schedule their rides, check pickup times or get route information.
The service interruption is related to the ongoing Amazon Web Services (AWS) outage affecting online services used for work, social media and video games around the world. It remains unclear when the AWS outage will be resolved, but the City of Tyler said Tyler Transit staff are monitoring the situation and will notify customers when the app is back online.