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It can be tempting for department chairs to think about their role as a series of tasks on a to-do list: managing faculty and staff reviews, running department meetings, implementing a new university policy, dealing with unexpected emergencies. After all, it’s an ever-changing list that demands attention.

But focusing only on tasks misses the ways that chairs shape how department members interact with one another and the quality of relationships that result. Meetings are a common example. Chairs have choices about how to organize meetings, help staff feel included or excluded, coach new assistant professors about participation norms, and assign people to committees. How chairs do these routine tasks can have powerful effects on how department members r

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