With Windows 10 support at an end, Microsoft isn't making it easy to make the switch to Windows 11, as a recent update broke a crucial PC recovery tool that helps users reboot and recover PCs.
After the October 14 security update KB5066835, an issue in the Windows Recovery Environment (WinRE) saw USB devices not being able to work. This means that mice and keyboards will refuse to function, preventing users from selecting options in WinRE.
"After installing the Windows security update released on October 14, 2025 (KB5066835), USB devices, such as keyboards and mice, do not function in the Windows Recovery Environment (WinRE)," Microsoft states. "This issue prevents navigation of any of the recovery options within WinRE."
With Windows 10 having reached its end of life, now's the time to