Canada’s insurance industry is grappling with a deepening talent shortage as experienced professionals near retirement and too few younger workers enter the field, according to Ray Chaaya (pictured), vice-president and head of talent at Zurich Canada.

“I think the industry definitely has a talent challenge ,” Chaaya said. “There is a wide proportion of the industry that is looking at retirement right now, within the next five years, and we just don’t have enough of the younger generation coming in through the talent pipelines.”

That demographic imbalance, he explained, is creating a shortage across much of the sector. The challenge becomes even more acute in technical and specialist areas that were already difficult to staff.

He pointed to actuarial roles and specialized underwrit

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