When homeowners in Lancashire and Yorkshire were told they could have their heating bills reduced for free, it sounded like an offer too good to turn down. And it was.
Cowboy builders took advantage of the government-backed cavity wall insulation scheme and
Poor workmanship left people with damp, mouldy and unsellable homes.
Many people looked for compensation, through ‘no-win, no-fee’ solicitors.
But when a major firm handling their cases went bust, victims found themselves being hounded for the legal fees – some totalling tens of thousands of pounds.

Channel 4 News

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