BATON ROUGE - When Lee Nguyen's husband was involved in a car accident earlier this year, they knew they needed to repairs done quickly for the work they do around their home.

They contacted several body shops and agreed to have it towed to Al and Grandson's Paint and Body Shop on South Choctaw Drive.

"He said, 'I can fix your truck in two weeks'," said Nguyen.

The progress reports weren't satisfactory to Nguyen, who, after putting $2,750 down for the truck repairs, expected fast results.

"'I'm almost done, I'm almost done with the other car I'm about to start tomorrow,'" Nguyen recalled about her conversations.

She checked on the truck often. Before she knew it, a couple of months had passed by, and it was no closer to being fixed.

"The truck was never fixed, the only thing he's don

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