Nearly 2 million households could get £126 refund if they 'check letters and emails'

Nearly 2 million households could get £126 refund if they 'check letters and emails' View 2 Images

Around £240 million of energy credit is sitting in closed account balances and could be reclaimed by consumers, the UK’s energy watchdog has said. Ofgem and trade association Energy UK are urging people who may be due money to get in touch with their old supplier.

Data shows that 1.9 million closed accounts have credit in them, equating to an average of around £126 per account. Consumers who have moved home in the last five years may have money left in their accounts, but it could not be refunded because their contact details had not been updated.

More than 90% of closed account balances are returned automatically and suppliers will always try and make sure outstanding credit is refunded