Hybrid Work Exposed This Leadership Blind Spot

Key Takeaways

Hybrid work exposed a clarity problem, not a communication problem. It made it clear that when systems lack clear standards, employees interpret directions based on their own understanding.

Leadership success in the hybrid work era now depends on delivering clear direction instead of maintaining strict “authority.”

Start projects by defining the main problem, ask employees for next steps instead of just asking if they understand, and end each week with reflection.

The transition to hybrid work environments produced an unexpected communication issue that workers needed to solve in order to stay connected.

When offices closed due to the pandemic, most leaders focused on technology because the shift to hybrid work environments transformed employee work locations and organ