A dozen current and former employees anonymously filed complaint with the Metro Council alleging a hositle work environment at the Department of Emergency Communications.

The Nashville Metro Council approved a resolution to begin an investigation into the department in June.

Council member Joy Styles said no meaningful actions have been taken to change the hostile work environment.

Hannah McGuire stepped up to a microphone outside City Hall with hands clasped together in front of her and took a deep breath. As she spoke, a Nashville Fire Department ambulance screamed by Public Square Park.

Whoever dispatched that ambulance might be one of many employees at the Department of Emergency Communications who have felt uncomfortable, yelled at and trapped between their calling to help people

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