COLORADO SPRINGS, CO — Ben Johnson spends his days as part of CSFD's Communtiy and Public Health Division trying to help anyone they meet in the homeless community find a way out.

"A lot of time it starts with providing some water, providing perhaps some hand warmers, things like that," Johnson said.

It's a small gesture but it can make a big impact in creating rapport.

"The next time we see them we're still gonna say, 'Hey,would you like a water or are there any resources that we might be able to plug you in with?,'" Johnson said.

On the day we followed him and his partner, CSFD Crisis Navigator Anne Ledjte, through the city, they took us on a trail along Fountain Creek. They often see familiar faces, others new, always keeping in mind their work takes consistency and patience.

"We'v

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