The City of Toronto has announced a transit safety plan that includes 160 additional TTC staff and supervisors.

The plan builds on the recent commitment to embed Toronto Community Crisis Service (TCCS) crisis worker teams on TTC subway platforms along the “U” on Line 1, between Spadina and Bloor-Yonge stations.

Beginning Nov. 15, these teams will be available 24/7, providing dedicated support to riders in need of mental health support.

The crisis teams can be reached through the SafeTTC app, by speaking to a TTC employee, or by calling 211.

In making the announcement this week, Mayor Olivia Chow said the safety improvements were made possible by a $31 million investment in the 2025 budget.

“Our investment in resources and our unwavering focus on safety are making a real difference

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