PORTLAND, OR — With the public at large still adjusting to more modernized retail service, a local restaurant was forced to hire additional personnel who would be responsible for telling customers they need to order at the automated kiosks instead of the counter.

"We had to increase our staff to let customers know we're reducing our staff," said Ericka Cartwright, owner of the Aggressive Rainbow Cafe downtown. "We made the decision to switch to electronic kiosks for ordering to save a lot of money in payroll costs, but we quickly discovered we needed people on staff to tell everyone to use the kiosks."

Though the move initially cut the cafe's staff in half, the recent hiring surge has resulted in an even larger staff than before the implementation of the automated ordering system. "I'm a

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