The conversation surrounding Artificial Intelligence in the enterprise has fundamentally shifted. We have moved past the initial phase of experimentation, characterised by open-ended chatting and creative brainstorming, and entered the era of utility. With industry forecasting worldwide AI spending to top $1.5 trillion in 2025, the focus is no longer on what AI can say, but on what Agentic AI can do.

For business leaders and IT procurement teams, this transition from novelty to infrastructure presents a new, expensive paradox. While the potential for efficiency is undeniable, the marketplace has become crowded with solutions ranging from simple automation scripts to complex reasoning engines.

“The AI revolution presents the biggest opportunity yet for Indian SMEs, but also the most noise

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