Nearly three-quarters of parking app users suffer difficulties, a new survey suggests.

The RAC, which commissioned the research, urged parking operators to offer at least two different ways to pay, adding that “no-one should be forced” to use an app.

The poll of 1,709 UK drivers indicated that 73% of those who had used a mobile app to pay for parking in the previous 12 months had suffered problems.

Most respondents said they prefer using bank/contactless cards (46%) or cash (33%), compared with (30%) who favour an app.

Many councils have removed payment machines from their car parks and told drivers to use apps instead, to save money.

The RAC’s survey indicated the most common frustration experienced while using parking apps is a lack of signal (70%).

This was followed by the app not

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