Huntsville Utilities announced it will resume collecting late fees and disconnecting service on Jan. 5, 2026.

The utility service suspended those fees and disconnections on August 11 as part of a software system upgrade. The suspension was extended due to the government shutdown.

Customers with unpaid balances will incur those costs after fees are resumed.

Customers with concerns are asked to contact Huntsville Utilities at 256-535-1200 or by emailing [email protected] .

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