EVERETT — Volunteers of America Western Washington is launching a new local resource navigation service once Snohomish County’s 211 helpline moves to a statewide call center based in Seattle at the start of the new year, a press release said.

VOAWW Connect will launch Jan. 2 and connect residents in Snohomish and Skagit counties to food, housing, transportation, behavioral health and other essential resources. It can be accessed by the new local number, 360-VOA-HELP (360-862-4357), or the existing toll-free number, 800-223-8145.

Since 2006, Volunteers of America Western Washington operated the North Sound region of the Washington 211 helpline. However, the Washington state 2025-27 biennium budget reduced Washington 211’s funding by 66%, which spurred the consolidation of the helpline

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