United Parks & Resorts Inc. (UPR), the parent company of SeaWorld, implemented a new policy this month prohibiting the use of "rollator walkers" equipped with built-in seats at three of its parks: SeaWorld Orlando , Busch Gardens Tampa Bay , and Aquatica Orlando .

The decision triggered a wave of complaints from parkgoers who argued that the ban unfairly restricted access for individuals with mobility challenges.

Based on these complaints, the Justice Department is opening an investigation to determine if the company has violated the Americans with Disabilities Act (ADA).

This scrutiny comes at a time when another major theme park is facing growing criticism over its policies. While Disney has recently drawn attention for rolling out "dynamic pricing, " SeaWorld faces a potent

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