Key points

Thee is evidence that companies who espouse merit-based hiring/promotion are most likely not to.

The Paradox is not surprising, based on the late Professor Chris Argyris’ perspective.

Managing the Paradox can involve Artificial Intelligence.

We provide specific examples for use in smaller companies.

“The more managers believe their organization is a meritocracy, the more likely they be to display the very biases they seek to prevent.” That is the conclusion reached by Emilio J. Castilla, Professor at MIT;s Sloan School of Management and Co-Director of the MIT Institute of Work & Employment, based on his extensive research of meritocracy in the workplace.

The idea of selecting and promoting individuals based strictly on job-related performance was once a progressive respo

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