Revenue cycle management (RCM) is consistently considered among the top use cases for artificial intelligence (AI) and automation in healthcare.

For those familiar with healthcare finance, the potential advantages of AI and automation for RCM are clear. RCM is filled with repeatable, frequent processes that can be standardized — such as prior authorizations, referrals, claims management, and admission notifications — making it especially well-suited to the efficiencies automation can deliver.

By streamlining these common RCM tasks, automation can reduce administrative burdens and expenses while enhancing efficiency and productivity, according to the American Hospital Association .

Already, 74% of hospital chief financial officers and revenue cycle leaders said they use automation or

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