The manager of a hotel in Leith has apologised to a guest who wrote a frustrated review on TripAdvisor, slamming the establishment for a 'disturbing' experience. The customer stayed at the Holiday Inn Express Edinburgh Leith Waterfront and was left raging about the quality of his room.

Voicing his discontent on the hotel, which boasts 1,989 reviews with a 4.1-star average rating, the guest said: "My wife and I have stayed several times at this hotel and have always found it satisfactory for the price. However, on this occasion we were in a long, gloomy room with little natural light.

"There was one smallish window, in a corner, looking out over various ventilation devices. We were disturbed by the noise of early-morning deliveries, as well as noise from the adjacent lift.

"On entering,

See Full Page