After she became a caregiver for her grandmother, Nicole Lopez learned firsthand how overwhelming and isolating caregiving can be, especially without training.

The challenge inspired her to start a for-profit senior care agency. However, over time, Lopez quickly realized that sometimes, people are thrown into the demanding role of a caregiver without proper training and support.

To meet that need, Lopez launched a nonprofit organization, Caregiver OneCall, which aims to provide caregivers with reliable, 24/7 support, resources, and guidance.

Lopez spoke with this news organization about the service. Her responses have been edited for brevity and clarity.

Q: What inspired you to start Caregiver OneCall?

A: One of the important things was that I wanted to really make it known that all c

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