Dear Eric : We’re having some improvements done on our home, and for each job I get quotes from two contractors for comparison.

There is the typical friendly back-and-forth between us and the contractors as we work out the details of their proposals. My husband and I then go over the quotes and make our selection.

I always follow up with the contractor we do not go with, thanking them for their time and their quote and offering a very short explanation (always politely worded) about why we went with the other contractor (price, lead time, etc.) as I think they would want some feedback as to why they weren’t chosen.

These follow-ups are invariably met with radio silence. I understand that the contractor we did not go with has spent time with us which did not ultimately lead to a sale, w

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