2 Florida women felt left behind by Southwest: 'They forgot about you'

'Angry and frustrated': 2 blind women left behind amid confusion

Two Florida women – both blind – were recently the only two people on their flight from New Orleans back to Orlando. While a unique experience, both women are frustrated with Southwest Airlines and believe the airline needs to re-evaluate how it handles people with disabilities.

While a unique experience, both women are frustrated with Southwest Airlines and believe the airline needs to re-evaluate how it handles people with disabilities.

What we know:

Southwest Flight 2637 was scheduled to fly from New Orleans to Orlando on July 14. However, the flight was delayed by nearly five hours.

Friends Sherri Brun and Camille Tate were at the airport and waiting by the gate, checking the airline's app for updates. When they fina