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When – or if – service cuts start on SEPTA later this month, the transit agency plans to have its “full complement of transit police” and “ambassador” staff out on the system to help riders, including children, who may have trouble navigating the changes.

“We’re trying to get staff out to be a friendly face, to be helpful to steer people,” said SEPTA general manager Scott Sauer in an interview airing on NBC 10 @issue this Sunday. “It’s going to be very frustrating.”

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Sauer said despite the warnings SEPTA has sent out, he expects riders will show up looking for their same routes, and there will be frustration.

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