Huntsville Utilities' new app and web portal are now live.
The utility company confirms it launched Monday morning.
Here is Huntsville Utilities' news release with details:
This morning, Huntsville Utilities’ new enterprise software system successfully launched. This new system will significantly enhance how the utility communicates and does business with its customers.
A key feature of the upgrade is a redesigned web portal and mobile app, which include:
Convenient payment options, including paperless billing and no transaction fees for debit or credit card use
Online outage reporting, along with real-time alerts and notifications (bill is available, late notice alert, payment extension requests)
An updated outage map
Usage monitoring tools to help track consumption
Temporary Ser