WEST ALLIS — A West Allis family is facing the devastating reality that their flood-damaged home may be a total loss, with insurance unlikely to cover the damages. TMJ4 is hearing from dozens of other homeowners experiencing similar insurance denials following recent flooding.

"I refuse to die here," Courtney White said, choking up as she recalled the moment water began rushing into her basement and first floor. "Cause that's what was going to happen."

When the flooding began, White and her husband grabbed their pets and the urn containing their late son's ashes before escaping to higher ground.

"We ran up and heard a huge crash and boom and all of a sudden our whole house shook. Our walls started cracking," White said.

West Allis family loses home to flooding, faces insurance denial

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