Following a competitive bidding process, a leading US-based global cloud communications provider selected BRG to conduct an in-depth assessment of its data protection compliance. This engagement was initiated partially in response to a multimillion-dollar regulatory fine and significant, ongoing concerns

from key business partners regarding perceived inadequacies that posed a considerable risk to the provider’s commercial revenue streams. The executive team needed immediate, actionable recommendations and requested that BRG:

Conduct a gap assessment and develop a risk-based, prioritized remediation plan to close identified gaps

Update the client’s records retention and management policies and schedule

Identify opportunities for personal data deletion through a complex information techn

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